FAQs

Client Rewards Details

Loyalty pays off at Darrell Barrett Salon & Spa! There are several perks your receive.

  • $10 Referral Credit - When you refer a first-time guest you will receive $10 of salon credit after their first appointment. You can earn unlimited referral credits, but only one credit can be redeemed each visit.

  • 5% Retail Discount - For every $300 spent on retail with us.

  • $10 Birthday Credit - Enjoy this gift any day of your birthday month. Your birthdate and email address must be on file to qualify. Give this information to guest services so we can make sure you receive this reward!

General Guidelines

  • Please arrive 10 minutes prior to your appointment to ensure full service, as we may have to reschedule or adjust your appointment if you are excessively late.

  • Please inform us of any special needs, allergies or sensitivities you may have, so that we can better accommodate you.

  • No pets are allowed in the salon or spa.

  • All new clients will receive a complimentary consultation prior to services. This will help ensure that our staff can exceed all expectations. Please let our staff know if you are a new client at the time of booking. 

Cancellation Policy

We kindly request 24 hour notice for cancellation of appointments and 48 hours for spa package appointments. In the event 24 hours notice is not given for salon services or 48 hours for spa package services, a credit card may be required to book any future appointments, as well as full payment for the missed appointment.

Redo Policy

Every effort is made to ensure your happiness with all services performed. If for any reason you are not happy with your services, we request that you let salon management know within 7 days of the original service. No refunds are issued for services received. All corrections are handled by Darrell Barrett  Salon and Spa, and subject to approval by management. If corrections are requested later than 7 days from the original services, additional payment may be required.

Payment Methods Accepted

Darrell Barrett Salon and Spa accepts all major credit cards including, American Express, Visa, Master Card, Discover, and personal checks and cash.

Gratuity

Gratuity is welcomed and always left to the discretion of our clients. For your convenience gratuities can be charged to your credit card upon request, however the preferred method of gratuity is either cash or check.

Retail Returns

If you are unhappy with any products you purchase from Darrell Barrett Salon and Spa, you may return unused product within 14 days from the original purchase for a full refund in the form of original payment. Original receipt or purchase history of the product must be available.

Opened/partially used products may be exchanged only, within 14 days from original purchase.